Accepting Applications Β· Maryland

A Renewed Path
to Stable Housing

Compassionate, dignified housing services for individuals and families across Maryland β€” from emergency shelter to independent living.

HIPAA-Ready
Secure & Private
WCAG 2.1 AA
Licensed Maryland

🏠 Our Housing Programs

Emergency HousingImmediate safe shelter placement
Transitional HousingBridge to independent living
Congregate LivingShared supportive community
Referral ServicesCommunity resource connections
256-bit SSL Encrypted Β· Your data is protected and never sold
MarylandService Area
24hResponse Time
4Core Programs
100%Confidential
Privacy Notice: All client information is handled with strict confidentiality in accordance with applicable privacy laws and HIPAA-ready practices.

Building Stability,
Restoring Dignity

Renewed Hope Independent Living is a Maryland-based organization committed to helping individuals and families overcome housing instability. We believe every person deserves a safe, stable, and dignified place to call home.

Compassion First

We meet every client where they are β€” without judgment β€” and walk alongside them toward stability and independence.

Holistic Support

Beyond housing, we connect clients with the full range of services they need to thrive long-term.

Privacy & Dignity

Your information is strictly confidential. We collect only what is necessary to serve you effectively.

Our Housing Programs

A continuum of housing solutions to meet clients wherever they are in their journey.

Emergency Housing

Immediate, safe temporary shelter for individuals and families facing a housing crisis. We respond quickly to ensure no one is left without safety.

  • 24–48 hour placement assistance
  • Crisis intervention & safety planning
  • Basic needs coordination
  • Trauma-informed approach

Transitional Housing

Short-to-medium term housing with wraparound support designed to bridge the gap between crisis and permanent housing stability.

  • Up to 24 months of support
  • Life skills development
  • Financial literacy coaching
  • Employment readiness

Congregate Living

Shared community living environments providing structure, peer support, and professional oversight for individuals building independence.

  • Structured daily programming
  • On-site case management
  • Peer community support
  • Life skills workshops

Referral Services & Assistance

We connect clients to a broad network of community resources to address needs beyond housing, with comprehensive follow-through.

  • Mental health referrals
  • Substance use treatment
  • Healthcare navigation
  • Public benefits enrollment

Security, Privacy & Compliance

We take our responsibility to protect client data and dignity seriously. Here's how we uphold the highest standards.

Data Encryption

All data transmitted through our site is encrypted using industry-standard TLS/SSL. We never sell or share your personal information.

HIPAA-Ready Practices

As a housing services provider working with vulnerable populations, we follow HIPAA-aligned data handling practices for all client records.

WCAG 2.1 AA Accessibility

Our website is designed to meet WCAG 2.1 AA standards β€” usable by everyone, including individuals with disabilities.

Minimal Data Collection

We collect only the information strictly necessary to provide you with housing services. Your privacy is our default position.

Your Data Rights

You have the right to access, correct, or request deletion of your personal data at any time. See our Data Request page.

Secure Forms

All forms include bot protection, input validation, and are protected against common vulnerabilities including XSS and injection attacks.

Voices from Our Community

Real experiences from individuals and families we've had the privilege to serve.

β˜…β˜…β˜…β˜…β˜…

The team at Renewed Hope treated me with dignity when I had nowhere to turn. Within 48 hours I had a safe place to sleep. I'm now in transitional housing working toward my own apartment.

A.M.

Emergency Housing Client, Baltimore County

β˜…β˜…β˜…β˜…β˜…

As a case manager, I refer clients to Renewed Hope because I know they'll be treated with compassion and professionalism. Their referral network is outstanding.

Social Worker, PG County

Community Partner

β˜…β˜…β˜…β˜…β˜…

The congregate living program gave me structure and community when I needed it most. The staff genuinely care. I finally feel like I have a real support system.

R.T.

Congregate Living Resident

* Testimonials used with permission. Names abbreviated or withheld to protect client privacy per our Privacy Policy.

Housing Waitlist Application

Complete the form below to be added to our waitlist. All information is strictly confidential. A case manager will contact you within 24–48 hours.

Personal Information
Please enter your first name.
Please enter your last name.
Please enter your date of birth.
Please enter a valid phone number.
Optional β€” used only to send confirmation. Never shared.
Housing Situation
Please select household size.
Please describe your current situation.
Services Needed
Select all that apply
Additional Information
Maximum 1000 characters. Do not include Social Security numbers or financial account details.
This form is protected by SSL encryption. All submitted data is handled securely and confidentially per our Privacy Policy. Only necessary data is collected. You may request correction or deletion of your data at any time via our Data Request page.

πŸ” Encrypted & Confidential Β· A case manager will respond within 24–48 hours

You're on the Waitlist

Thank you for reaching out. A Renewed Hope case manager will contact you within 24–48 hours to discuss available options and next steps.

Reference Number

Questions? Call (240) 339-4127 Β· (301) 675-0356

Your data is protected. View Privacy Policy

Contact Our Team

Our program directors are here to help. Reach out directly or send us a message.

Program Director

Divine Jalloh
(240) 339-4127

Program Director

Dr. Prichado Fotsa
(301) 675-0356

Service Area

Maryland, USA
Serving the greater Maryland region

Office Hours

Monday – Friday9:00 AM – 5:00 PM
Saturday10:00 AM – 2:00 PM
SundayClosed
Emergency Line24 / 7

Disclaimer

Renewed Hope Independent Living is a for-profit housing services company. We are not a licensed medical, legal, or financial services provider. Information on this website is for general informational purposes only and does not constitute professional advice. Submitting a waitlist application does not guarantee placement or services.

Privacy Policy

Last updated: January 1, 2025 Β· Effective: January 1, 2025

πŸ“‹ Effective Date: January 1, 2025. This policy applies to all information collected through our website and services.

1. Who We Are

Renewed Hope Independent Living ("Renewed Hope," "we," "us," or "our") is a for-profit housing services company located in Maryland, USA. We operate the website at renewedhopeindependentliving.org ("Site"). Contact: renewedhopehousinginfo@gmail.com

2. Information We Collect

2.1 Information You Provide

We collect only the information necessary to provide housing services:

  • Identity information: Name, date of birth
  • Contact information: Phone number, email address
  • Housing situation: Household size, current housing status, income range, assistance status
  • Service needs: Services requested, referral source, additional notes
  • Consent records: Records of your consent to data processing

2.2 Automatically Collected Information

We may automatically collect basic server log information (IP address, browser type, pages visited) for security and operational purposes only. We do not use third-party advertising trackers.

2.3 Cookies

We use only essential cookies required for site functionality and security. See our Cookie Policy for details.

3. How We Use Your Information

We use your information solely to:

  • Process your housing waitlist application and contact you about placement
  • Connect you with appropriate housing and support services
  • Communicate with you regarding your case (with your consent)
  • Send updates and resources (only if you opted in)
  • Maintain security and prevent fraud
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to any third party for commercial purposes.

4. Legal Basis for Processing

We process your data based on: (a) your explicit consent; (b) necessity to perform services you requested; (c) legitimate interests in operating our organization; and (d) compliance with legal obligations.

5. Data Sharing

We may share your information with:

  • Partner service providers β€” only when necessary to connect you with housing or referral services, and only with your knowledge
  • Legal authorities β€” when required by law or to protect safety
  • Service processors β€” technology vendors who help operate our systems, under strict data processing agreements

6. Data Security

We implement appropriate technical and organizational measures including: TLS/SSL encryption for data in transit, access controls, regular security reviews, and staff training on data protection.

7. Data Retention

We retain your personal data only as long as necessary to provide services or as required by law. Client records are typically retained for 7 years after case closure in accordance with Maryland business record-keeping requirements.

8. Your Rights

You have the right to access, correct, delete, port, or withdraw consent for your data. To exercise your rights, visit our Data Request page or email renewedhopehousinginfo@gmail.com.

9. Children's Privacy

We do not knowingly collect personal data directly from children under 13. Housing applications for families with children must be submitted by a parent or legal guardian.

10. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via our website.

11. Contact Us

Privacy questions: renewedhopehousinginfo@gmail.com
Phone: (240) 339-4127 | (301) 675-0356

Terms & Conditions

Last updated: January 1, 2025

πŸ“‹ Please read these Terms carefully before using our website or services.

1. Acceptance of Terms

By accessing or using the Renewed Hope Independent Living website ("Site"), you agree to be bound by these Terms and Conditions.

2. Services Description

Renewed Hope Independent Living provides housing services in Maryland including emergency housing placement, transitional housing, congregate living, and referral services. We are a for-profit housing services company and are not a licensed medical, legal, or financial services provider.

3. No Guarantee of Services

Important Disclaimer: Submitting a waitlist application does not guarantee housing placement, services, or a specific timeline. Placement is subject to availability, eligibility criteria, and funding.

4. Eligibility

Services are available to individuals and families residing in or seeking housing in Maryland. We do not discriminate on the basis of race, color, national origin, religion, sex, disability, familial status, sexual orientation, gender identity, or any other protected characteristic.

5. Accuracy of Information

You agree to provide accurate, complete, and truthful information in all forms and communications.

6. Intellectual Property

All content on this Site is the property of Renewed Hope Independent Living or its licensors. You may not reproduce or distribute Site content without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Renewed Hope Independent Living shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our Site or services.

8. Governing Law

These Terms are governed by the laws of the State of Maryland, USA.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our Site after changes constitutes acceptance.

10. Contact

Questions: renewedhopehousinginfo@gmail.com

Cookie Policy

Last updated: January 1, 2025

πŸͺ This policy explains how we use cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly and provide a better user experience.

Essential Cookies (Always Active)

These are required for the website to function: session cookies, security cookies (CSRF protection), and cookie consent memory.

Analytics Cookies (With Consent)

If you accept analytics cookies, we may use privacy-friendly analytics to understand how visitors use our site. Any analytics data is anonymized and aggregated. We do not use Google Analytics or Facebook Pixel.

Cookies We Do NOT Use

  • Advertising or tracking cookies
  • Social media tracking pixels
  • Third-party behavioral profiling cookies
  • Cross-site tracking technologies

Managing Your Preferences

You can manage cookies through our cookie consent banner, your browser settings, or by emailing renewedhopehousinginfo@gmail.com.

Data Request

Exercise your data rights β€” access, correction, or deletion of your personal information

πŸ”’ Your rights to your personal data are important to us. We will respond to all requests within 30 days.

Your Data Rights

Under applicable privacy laws, you have the right to access, correct, delete, port, or withdraw consent for your personal data.

Submit a Data Request

Response Timeline

We aim to respond to all data requests within 30 calendar days. We may need to verify your identity before processing your request.

Contact Directly

You may also send data requests to: renewedhopehousinginfo@gmail.com with subject line "Data Request."

Accessibility Statement

Our commitment to digital inclusion and WCAG 2.1 AA compliance

β™Ώ Renewed Hope Independent Living is committed to ensuring our website is accessible to all people, including those with disabilities.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

⌨️ Keyboard Navigation

All interactive elements are accessible via keyboard. Focus indicators are clearly visible throughout the site.

πŸ”€ Readable Typography

We use clear, legible fonts with sufficient size and adequate line spacing for readability.

🎨 Color Contrast

Text and interactive elements meet WCAG AA contrast ratio requirements (minimum 4.5:1 for normal text).

πŸ–ΌοΈ Alternative Text

All meaningful images include descriptive alt text. Decorative images are marked as such.

πŸ“± Responsive Design

Our site works across all device sizes and orientations, including mobile phones and tablets.

🏷️ Form Labels

All form inputs are properly labeled and include helpful error messages for screen reader users.

πŸ”– Semantic HTML

We use semantic HTML5 elements with proper heading hierarchy and ARIA landmarks.

⏭️ Skip Navigation

A "Skip to main content" link is available for keyboard and screen reader users.

Feedback & Assistance

If you experience accessibility barriers, please contact us: renewedhopehousinginfo@gmail.com or call (240) 339-4127 / (301) 675-0356.